PRIVACY POLICY

Introduction

At LadderUp.us ("we," "us," or "our"), your privacy is important to us. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

Confidential information may include but is not limited to:

Personal Information: full name, date of birth, SSN/ITIN, address, contact info
Financial data: credit card numbers, bank details, tax IDs, business income
Business documents: EINs, operating agreements, licenses, insurance info
Access credentials to software or service platforms
Any verbal, written, or electronically transmitted information disclosed for the purpose of executing services

2. How We Use Your Information

We use your personal information to:

Provide and maintain our services.
Process transactions and send invoices.
Communicate important updates, marketing communications, or customer support.
Improve our website and enhance user experience.
Comply with legal obligations.

3. Sharing Your Information

LadderUp agrees to:

Maintain strict confidentiality of all personal and business information shared.
Limit access to only essential personnel responsible for fulfilling agreed services.
Securely store confidential data using encryption, password-protection, and secure cloud infrastructure.
Never sell, share, or disclose any confidential data to outside parties without written client authorization.
Delete or return sensitive data upon written request, subject to compliance requirements.
Notify clients of known/suspected data breachs affecting their information.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, this may limit certain functionalities of our website.

5. Security of Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission is completely secure.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

7. Your Rights and Choices

You have the right to:

Access and update your personal information.
Request deletion of your personal data.
Opt-out of marketing communications by using the unsubscribe link provided in emails.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Last updated: 10/01/2025

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at:

Email: info@ladderup.us

By using LadderUp.us, you consent to the terms outlined in this Privacy Policy.

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